Frequently Asked Questions
What is the Maisha Collective?
The Maisha Collective is Heshima Kenya’s social enterprise. You can find all information on the Maisha Collective’s story and mission here.
Where are the scarves made?
All scarves are made in Nairobi. However, the girls who make them are not from Kenya, but from all over East Africa. Each scarf comes with a tag with the name and country of origin of one of our artisans.
How are the scarves made?
Each scarf is hand-dyed and designed by the our artisans. You can learn more about the process here.
How are the scarves named?
You may have noticed that our scarves have names like Angie, Takuma, Yvette, etc. These are the names of the young women who originally created those designs. While the girls themselves may have moved on from the Maisha Collective, their scarf designs have remained and our artisans continue to produce them in different colors and styles.
Who are the artisans?
Our artisans are part of the Maisha Collective’s vocational training program; where the refugee women and girls we serve at Heshima Kenya have the opportunity to learn leadership and business management skills through the design and production of hand-dyed scarves.
What kind of fabric is used to make the scarves?
We use a cotton/rayon blend fabric that is sourced locally in Nairobi.
Can the scarves be washed? Will the color fade and/or bleed?
Maisha scarves will not fade, bleed, or lose their color in the wash. You can wash by hand or machine, and hang to dry. Refresh the scarf by ironing or steaming.
What are the different sizes?
- Wrap 32” x 88”
- Infinity 15” x 45”
- Petite 10” x 88”
- Skinny 3” x 80”
Shipping & Returns
How long does it take to ship?
Shipments may take 5-10 days from Chicago. International orders shipping may take 1-2 weeks, depending on location.
What is your return policy?
We do not accept returns at this time. Exchanges are possible.
If you have any further questions, comments, or concerns, please feel free to email email@example.com.